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Health Care
Our Focus On Health Care
The health care industry is facing tough challenges to survive—and thrive. As consumers gain more control over—and accountability for—their health care decisions, the competition for patient volume and market share grows more intense. Staffing pressures add to the challenge, as nearly 74 percent of health care organizations face problems recruiting qualified staff. And, in many nations, an aging workforce will add further strain to the staffing shortage. To address these issues, health care organizations are increasingly relying on a comprehensive talent management strategy to select, develop and grow their leaders. The quality of a health care organization's leadership directly affects clinical and operational outcomes, including quality of care, patient safety, patient satisfaction, productivity and profitability, as well as employee retention and engagement. Here's how a number of our health care clients leveraged a strategic approach to talent to achieve their most important goals.
Akron General Medical Center Client Success
More than 3,400 hospital managers, nurses, and other workers learn skills to satisfy patients' personal and practical needs.

Children's Health System Client Success
Solving turnover problems by hiring the right people for the right job the first time.

East Alabama Medical Center Client Success
Establishing new behavior-based competencies for use in job descriptions, performance appraisals, and selection.

Guidant Corporation Client Success
Building bench strength across three levels of leaders.

HCA Inc. Client Success
Attracting, hiring and developing leaders.

Presbyterian Healthcare Services Client Success
Better leadership and service skills to achieve national recognition.

Providence Health System—Oregon Research Result (PDF)
Improved leader skills mean better personal productivity and a strong ROI.

Quest Diagnostics Client Success
Making an acquisition work by choosing the right leaders for the blended organization.

St. Luke's Shawnee Mission Health System Research Result (PDF)
Prescribing a leadership training program to improve employee retention and overall work environment.

Tenet Healthcare Corporation Client Success
Giving its 10,000 leaders the skills for success.

Tenet Healthcare Corporation Research Result (PDF)
Providing comprehensive skills to leaders from frontline supervisors to CEO.

Texas Children's Hospital Client Success
Putting leadership excellence at the heart of the strategic plan.

Texas Children’s Hospital Research Result (PDF)
Customized Performance Management Delivers for Texas Children’s Hospital.

University of Pittsburgh Medical Center (UPMC) Client Success
Upfront diagnostic assessments pave the way to leadership development successes.

University of Pittsburgh Medical Center (UPMC) Client Success
Nurturing next-generation healthcare leaders and reducing turnover.