Detailed Overview of Organisational Development Services

Assessing Individual Capability & Potential

A deep understanding of individuals and teams is valuable in improving selection decisions, testing readiness for promotion, and identifying individual and team development needs. It also provides a focus for development planning and training strategy, supports succession management decisions, ensures best fit for roles in structural change, and enables effective team building.

Our tools include:

  • An extensive range of psychometric tools
  • DDI’s leading assessment centre solutions
  • DDI’s 360 survey tool, Leadership Mirror®
  • DDI’s Targeted Selection®

Building Leadership Capability

Leadership Development - Leaders are the life-force of organisational success. To remain competitive in the long term, organisations need to successfully select and develop effective leaders, using rigorous programmes that are proven to deliver results.

We work with our clients to deliver customised learning programmes for leaders at all levels that ensure development is focused on key business drivers and aligned with core values.

Coaching - Executive coaching leverages the potential of the individual, by promoting personal insight and building on an individual’s unique strengths. It adds value very quickly. We partner with executives in organisations to stimulate personal growth and development through coaching. Each assignment is tailored to the specific needs of the individual and their organisation.

Our tools include: We use a mix of tools in this area, including DDI’s proven learning and development programmes.

Organisational Culture Development

We can help you define and create the culture that delivers the results you need to achieve based on your values and strategic priorities.

At the heart of high-performing organisations are human resource frameworks and subsystems that support an organisation’s strategy, structure and culture. The solutions offered by Sheffield and DDI are used extensively by leading companies globally, are constantly updated and have demonstrated their ability to have real impact.

Our tools include:

  • Competency Libraries – DDI’s internationally-recognised executive and high potential competency libraries which provide a framework for building Success ProfilesSM, and a base for assessment, selection, development, performance management and succession planning.
  • Targeted Selection® - DDI’s world-renowned, competency-based recruitment system, enabling the development of a robust recruitment process based on a formal system audit. The system provides behaviour-based interviewing techniques and resources that are easy to use, enabling targeted recruitment and development planning for new recruits.
  • Maximising Performance® - DDI’s performance management and planning system that ensures leaders set clear objectives and lead “how” performance goals should be achieved to provide a strong focus on critical behaviours. It is an empowering system that encourages accountability, continuous improvement and personal development.
  • Learning & Development - Strategies that are targeted, taking into account the specific needs of the organisation, team and/or individual. In this area we make extensive use of DDI’s proven learning programmes.
  • Employee Engagement - DDI’s E3® Survey, an online tool which enables you to measure employee engagement and provides for customised areas of review.

Developing a Customer Service Culture

We work with organisations to make service an integral, inseparable part of the company culture ensuring that it keeps customers satisfied and coming back. Utilising DDI’s Service Plus® and its various management support components, we offer a top-down, organisation-wide approach to creating satisfied, loyal customers.

Our programmes let you build a total service culture, in which service providers know how to give truly exceptional service, and leaders are committed to putting customer needs at the centre of decisions around systems, processes, and behaviours.

 For further information, visit us on www.sheffield.co.nz.